1 (866) 855-9779
Support Center
1 (866) 855-9779
CONTACT SALES
  • Canada - Alberta 100 111 5th Ave SW, Calgary, AB, T2P 3Y6
  • Canada - Ontario 2400 Dundas St W, Mississauga, ON L5K 2R8
  • United States 14252 Culver Dr, Irvine, CA 92604
  • Australia 9/440 Collins Street, Melbourne VIC 3000
Valet types
With loaner vehicle
With 2nd chaser driver
With uber as chaser
Operational Benefits
Ai dispatches optimal routes for your drivers on-duty
The iDEALER Ai does all the work automatically in real-time, resulting in optimal routes for your valet service and errorless operation.
Real-time driver tracking via drivers’ phones (no hardwired GPS)
Location tracking for the drivers is done via the iDEALER App installed on the drivers’ smartphones.
No more scheduling by hand or missed requests
Valet requests are entered into the system, the iDEALER Ai will then schedule available drivers in the most efficient way while managing changes in real-time.
Dealer branded multilingual interfaces
The valet module is fully branded to your dealership. Every message can be customized while supporting different languages to promote the next level of customer service.
Customer Experience
Live driver tracking, real-time ETA updates
Customers see their valet driver’s live location. It gives added peace of mind when customers see the exact location of their vehicle.
Communicate directly with the driver
The iDEALER Ai provides the customer with direct communication tools to the driver.
Create new or make changes to the existing request without calling the dealer
The customer interface enables modifications to the valet appointments without calling the dealership.
No apps to download or install
The customer interface works in any browser on any device.
Driver Advantages
Drivers no longer need to plan their routes
Depending on the valet type, the iDEALER Ai will automatically create optimal routes and notify the drivers who follow the simple directions of where to go and when.
Simple to follow instructions of where to drive and when
Drivers follow the instructions on the driver app. The process is repetitive, simple, and easy to learn by employees of all ages.
Turn by turn navigation around traffic
Drivers no longer need to know the city, turn by turn navigation will take them where they need to go while rerouting around the traffic.
Ability to communicate easily with the customers
Drivers can simply tap the customer card to call or SMS the customers with custom or predefined messages for quicker communication and fewer typos.
Apple CarPlay and Android Auto compatible
If equipped with Apple CarPlay or Android Auto, the driver app will take advantage of it for easier operation.
Frequently asked questions
Is there additional hardware required, like GPS trackers?
No, the system tracks drivers’ live locations via smartphones.
Do customers need to download something?
No, customers get the unique link via SMS that can be opened in any browser.
Is an Uber ride cost higher through your system?
No, Uber costs the same as you would order one yourself via the Uber app.
Can the sales team use valet module?

Yes, sales can use the same system to manage test drives at customer's home or vehicle deliveries.

How long to implement and train?

Generally, it takes about five mins to show each service advisor how to create and edit shuttle requests and maybe a little longer to show the drivers how to execute the route.

All the heavy lifting is done by the iDEALER Ai. The system comes preconfigured for your dealership with all employees created in the system and the Ai logic tailored to your requirements.