customer

Creating new appointment

Appointment is the base for customers shuttle requests. Appointments contain all the information about the customer, vehicle in service as...

Creating shuttle request via SMS by customers

To have your customer to create the shuttle request themselves you need to sent the unique link to the customer...

Changing request information

The customer can change information about the request via the unique SMS link that was sent to track the shuttle...

Customer UI overview

Customer app is web based & only accessible via a unique SMS link sent from the dispatcher. Every time the...

Creating requests from the kiosk

From the tablet home screen click on the ‘iDEAER Kiosk’ icon to launch the app. Once the app has loaded...

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