iDEALER Shuttle Management System was designed for dealerships of any size to streamline service shuttle operation while dramatically improve customer experience. Key facts iDEALER Shuttle Management System is SAAS cloud platform. Newest technology enables real time data updates with no lag and need to refresh. Top level security and customer data encryption. Integration with an […]
Creating requests from the kiosk
From the tablet home screen click on the ‘iDEAER Kiosk’ icon to launch the app. Once the app has loaded any dispatcher login can be used to start the Kiosk for the customers. Kiosk default screen. Waiting for the next shuttle request. Customer enters their name cell phone number to proceed to drop off request. […]
Requests changes & automation
Changes to requests in real life can happen at any time. The system controls the changes with business logic automation that can be configured to specific dealership needs. Who can make changes? Customers can make changes to their requests at the customer app. Dealership employees can make requests changes at dispatcher program. Request statuses The […]
Kiosk installation
The kiosk is a self service app that enables customers create shuttle requests at the dealership. The kiosk was designed for tablets (Apple or Android). The best experiance is reached when placed in portrait mode. Open the browser on your tablet and go to https://kiosk.idealer.io Add Kiosk to HomeScreen Apple tablets Android tablets Simply open https://kiosk.idealer.io […]
Customer UI overview
Customer app is web based & only accessible via a unique SMS link sent from the dispatcher. Every time the customer gets the SMS notification there’s a link to the customer app that can be opened on any device. The customer app allows the customer to create, modify, add notes, and track the live shuttle […]