You can add new shuttle requests to an existing route or create new route. Routes are assigned to drivers and then the drivers select the route on the driver app and follow step by step directions. To add the shuttle request to a route the request must be in New request status. Adding request to […]
Driver app installation
Download and install the latest version of the driver app. Get login credentials from your manager Next: Driving the route guide for the drivers.
Appointment statuses
As part of the daily operation dealership employees need to set the appropriate appointment statuses. Editing appointment status Navigate to Appointments section and click the appropriate appointment record to edit. The appointment statuses help dealerships and their drivers be more organized and adds the next level of transparency to customers shuttle requests. Drivers need […]
Creating new shuttle drivers
Shuttle drivers are the key to your operation. Here you would create a driver profile which will then be used to login to the Driver app to follow the assigned route. To create the new driver profile: Select New Driver from the main menu Enter driver profile details. Upload driver avatar (must be JPEG format and square image). […]
Creating new shuttle vehicles
From this menu function dispatcher users can add vehicles to the dealerships fleet. Information here is displayed to the customer & is vital for accurate dispatching. Maximum number of passengers and other vehicle details can be created here. To create new shuttle vehicles select the create new icon on the left menu Add vehicle details […]