Creating new shuttle pickup or drop off request can be done in dispatcher interface by dealership employees or by customers themselves via SMS link or at the dealership customer kiosk. To create the shuttle request for your customer in select + Create new Shuttle Request from the side menu Customer Start typing customer name and […]
Creating new appointment
Appointment is the base for customers shuttle requests. Appointments contain all the information about the customer, vehicle in service as well as the statuses of the service appointment. To create the new appointment manually select Create new Appointment from the main menu. Select from the side menu create new appointment Input the customer name and/or […]
Getting started with dispatcher app
Dispatcher app is used to manage daily shuttle routes, shuttle and parts run requests. Login to iDEALER dispatcher app URL: https://dlr.idealer.io Main menu The main menu enables dealership employees to promptly access their daily operation functions. Search Simply search by anything (Customer name, phone number, address, etc…) and iDealer AI will find all records matching […]
Dispatcher profile settings
Profile settings All users of the shuttle management can identify you by your user profile. Changes such as the first name,last name, phone number, and the password of the user can be made.This function can be selected on the bottom left of the screen, click on the avatar icon. The user avatar can be changed […]